Evidence families can check
Verified Experience and Professional Standards
Credentials, public work, clinical roles, treatment-selection standards, and clear limits matter more than slogans. This page gives families one place to verify who The Firm is and how the work is structured.
Nationally documented intervention work
A&E lists Intervention as a 25-season, 277-episode series. Its current official cast directory identifies 16 interventionists; The Firm’s Founder Darren Hobbs, CIP, and interventionist Zach Livingston, CIP, CCMI, are two of them. PragerU maintains a Darren Hobbs presenter profile, FOX Nation has featured Darren in national conversations about addiction and fentanyl, and Hopestream has published a long-form family-recovery interview with him. These records verify public professional work; they are not endorsements or promises of outcome.
Credentials and roles are specific
Darren and Zach maintain Certified Intervention Professional credentials through the Pennsylvania Certification Board. Zach also holds the CCMI credential. Lizzie Harrigan, LCSW, PMH-C, provides licensed clinical leadership within her defined role and scope. The Firm identifies who is responsible for strategy, facilitation, clinical consultation, coaching, monitoring, travel, or another case function before the engagement begins.
Independent treatment guidance
The Firm is an intervention and consulting practice, not a treatment center. Recommendations begin with the person’s medical, psychiatric, substance-use, functional, family, geographic, financial, and continuing-care needs. Families should be told about any relationship or compensation that could reasonably affect a recommendation. Undisclosed facility compensation should never determine placement.
What a family can expect
A written scope should identify the assigned professionals, preparation, communication plan, treatment research, travel or transport responsibilities, intervention format, contingencies, follow-through, and fees. The Firm prepares for both acceptance and refusal and distinguishes professional consultation from emergency, medical, psychiatric, legal, and law-enforcement functions.
- A confidential assessment before a larger commitment
- A case-specific plan rather than a scripted confrontation
- Clear responsibility for each part of the work
- Treatment questions that examine capability—not marketing alone
- A defined plan for refusal, admission, discharge, and continuing support
- Direct emergency boundaries for 911 and 988
What The Firm will not promise
No ethical intervention practice can guarantee treatment acceptance, retention, sobriety, a particular clinical result, or another adult’s decisions. Media visibility does not prove a case outcome. A credential does not replace fit, judgment, preparation, or transparent scope. The Firm will not use unsupported success rates, invented testimonials, or a family’s private story as marketing material.
Why detailed family stories are limited
Intervention and addiction work often involves sensitive health, legal, family, employment, and safety information. The Firm protects that trust. Any future case example or testimonial must be accurate, appropriately anonymized, and published only with the required permission. Until then, families can evaluate the verifiable professional record, methodology, process, tools, and direct conversation with The Firm.
Common questions
Can I verify Darren and Zach’s intervention credentials?
Yes. Use the Pennsylvania Certification Board search links above and confirm the current credential status directly with the issuing organization.
Does The Firm own a treatment center?
No. The Firm is an intervention and consulting practice. Treatment programs are evaluated for fit, capability, staffing, family involvement, cost, geography, and continuing-care planning.
Does national media coverage guarantee results?
No. It documents public professional work. It does not guarantee treatment acceptance, retention, or recovery.
Will our family know who is responsible for the case?
Yes. The proposed scope should name the assigned professionals and clarify responsibilities, communication, fees, and limits before engagement.
A better plan can start with one conversation.
Tell us what is happening. We will help you identify the next responsible move.